Política de privacidad
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This policy explains what personal data New Capital Tours collects through this website, why, and what you can ask us to do with it.
What we collect
- Quote requests: your name, email, WhatsApp number, preferred language, travel dates, group size, children's ages, interests, budget range and anything you choose to tell us.
- Deposits: your name, email and the trip you paid for. Card details are handled by Stripe and never reach us.
- Technical data: a salted, one-way hash of your IP address, used only to limit spam, and your browser type.
- Analytics: anonymous, aggregated page views and actions such as "quote submitted", without advertising cookies.
Why we use it
- To prepare your proposal and reply to you by email and WhatsApp.
- To book and run your trip if you go ahead.
- To keep the website secure and understand which pages are useful.
We do not sell your data and we do not use it for advertising.
Who we share it with
- Service providers that host and process data for us: Cloudflare (website hosting), WhatsApp, operated by Meta (the request you send us and our conversation with you), Stripe (payments) and our analytics provider.
- Travel suppliers such as hotels, ships and guides, only the details they need to deliver your trip.
Some of these providers store data outside Egypt, including in the European Union and the United States.
How long we keep it
Quote requests that do not become a booking are deleted after 24 months. Booking records are kept as long as the law requires.
Your rights
You can ask us to see, correct or delete your data, or to stop contacting you, at any time. Write to +20 110 114 4459 (WhatsApp). If you are in the European Union, the United Kingdom or Canada, you also have the rights given by your local data protection law.
Contact
New Capital Tours, Cairo, Egypt. +20 110 114 4459 (WhatsApp)